As a bike rental company, you sometimes hear from a hotel: "Just put 10 e-bikes at my place". In Excel you keep track of how many bikes are rented out and at the end of the month you are told for what amount you can send an invoice. All in good faith, but even a receptionist sometimes forgets something or the janitor did not know of the existence of the list. It just happens and your turnover is unchecked. And sometimes it also takes two months before you get your money. Not nice of course... But with LeisureKing, this is a thing of the past!

So how does it work?
We create a branch for each hotel or campground in our reservation and POS system so they can fill reservations through LeisureKing. Working through LeisureKing takes as much time as putting a cross in an Excel file, but then you have everything digital and you can remotely see what has been rented out. If necessary, you can still do spot checks at the various locations to check that everything is correct. In addition, hotels and campsites can easily keep track of which materials they have given to which customer and at the end of the month you can automatically send your invoice via LeisureKing. An invoice that is sure to be correct. Nice and easy right! Oh yeah, and is the location late in paying? Then they will automatically receive a message about this.

The hotel can also sell your materials through their website
LeisureKing has developed an application especially for hotels and campsites that allows them to rent your materials through their website. Your activities then appear on the website of the hotel or campsite so their guests can book (and pay for) them online. Another option is that the hotel or campsite can of course send an email in advance to all its guests with the information: reserve an e-bike or a small boat. Because, of course, these activities are always in demand.

Cost a lot of money, right?
No, we don't charge monthly fees. Because in some months you don't earn any money and why should you pay for a system in that period? Our earnings model is on the payment side (with iDEAL), because the customer pays a small amount over the reservation. Of course, you can also choose to pay this small amount yourself and not have your customer pay this.

Curious? Contact us for a no-obligation appointment.

On March 5, we entered into a partnership with TicketsPlus. A great partnership that benefits both lodging accommodations and theme parks. By combining our knowledge and services, we can ensure that LeisureKing's Front Office App is even more complete.

In this way, LeisureKing's Front Office App becomes the most accessible and deployable application for every front desk employee. Many large bungalow parks and hotel chains are already enthusiastic users and with the cooperation with TicketsPlus, we can now also grow faster.

Here are a few of the advantages of the Front Office App:

• - Extra service for the guest
• - Earnings model
• - Clear event calendar, also linkable to your own digital signage or app
• - Both major and minor attractions from your area bookable

Then for more info, check out LeisureKing/foa

When I founded LeisureKing in 2013, I wanted to do things differently from the rest. Everything focused on the future and not worry about how other parties offer their services. Thus, our revenue model is on a no cure no pay basis. Precisely because most users are tourist businesses and I just find it weird to pay for something in January when you only have business between April and November. I also see no point in annual contracts with a notice period of a few months. This model is old-fashioned and outdated and reminds me a lot of the time when I had a gym subscription. I let this one run too long even though I rarely used it. You have to pay for something the moment you use it.

In addition, I believe that the role of a software package does not stop at a login screen. In fact, I want LeisureKing customers to not only use the system intensively as a CRM, but I want them to be able to make money from it. We look for smart marketing channels for our clients that our partners want to take to their relationships. In this way, we also help our clients get more business. So LeisureKing doesn't cost money, it makes you more money.

Now we also regularly sit around the table with loyalty companies. These parties are looking for our offer as an extension for their customers, the big retail chains and brands. This provides a larger reach for the user of LeisureKing in one fell swoop. In this way, we give our client a stage with many brands. And so they don't have to worry about whether they are making money, because they all do. More than before.

In addition, we also involve them in our gift card that will be in 500 stores from 2018, again to bring our clients' services to the attention of a wider audience. What commercial would you like to see your services highlighted in? Which brand just belongs to your activities? Let me know and who knows, we might link your activities to a nice savings system or retail chain!

Erik Kroon - Founder of LeisureKing

We still hear it sometimes as a reason why a sloop, bike or scooter rental company does not want to be bookable online. "We are hospitable, so if a customer has made a reservation and it rains then that customer can cancel it for free. When they book and pay online then I have to go and return the money and that's such a hassle..."

First of all, you can choose to allow reservations to be made even without payment. But this way you do run the risk of someone not showing up and thus blocking your materials. Second, the customer likes to pay in advance. Because then they are sure of the reservation, and this is what makes them feel good. This is an eye-opener for many companies. Often, online reservations and payments are not considered proper, while customers expect this. In addition, many reservations are made at the last minute. People already look at the weather forecast. 44% make reservations a day in advance, 28% on the day itself and the rest often a few days in advance. In fact, the weather determines when people make reservations or not. So you can also choose to book online only today and yesterday. You are then assured of your money, revenue and that the customer will show up.

But, of course, you must also remain realistic: How many times a year does it happen that a customer wants his money back because it is raining? If this is a high number, you can, for example, indicate this in the general terms and conditions or reschedule the reservation free of charge or for a small fee. This alone can be called hospitable.

Oh yes, by the way, with LeisureKing we found an easy way to refund the money, just through Pay.nl (the online bank where we arrange our money matters for everyone). Settled with the click of a button. So technically it's nothing more than a small operation, should you still like to deposit money back. The time this takes is disproportionate to the many phone calls you normally get when people make reservations with you by phone or email.

Booking and paying online does not have much to do with refunds as excuses. In fact, there are many other reasons for not being bookable online. It all has to do with whether you actually want it. Ok, then let's cite an example to dispel all prejudices. 19 years ago you may have been asked if you wanted to be on the Internet with your business. Then you probably said, and many with you, why should I follow this technology? I'm in the yellow pages, right? And everybody looks in there, right? And today practically every business has a website. This will also apply to online booking and payment in a few years. Your business will also become bookable online, because your customer will want to book your services online through many platforms and other channels. There are many reasons not to do it, but there is one reason to definitely set it up tomorrow: the customer wants it, whether it rains or not.

A question you often hear these days. And many campsites, bungalow parks, hotels, villages, cities, regions and cruise ships also have their own app. In this app you can then find the recreation program, information about the food, tomorrow's weather or the opening hours of the swimming pool. Or you can, for example, spice up your stay with a breakfast service, which will then prepare hot rolls for you the next day or register for an activity that is being organized.

But if you then ask the entrepreneur whether the app is also actively used by guests, you are often told that this is disappointing or expensive. As a result, they often feel that the usefulness of the app has not really been proven. "We had hoped that the app would take over the reception function, but it hasn't proven to be so in practice."

The reason for this is actually quite simple: the app is not used optimally because we do not force guests. Because forcing is not hospitable. But then, is free Wi-Fi hospitable? "Yes!", we then all shout in chorus. So why not make guests compulsorily download your app before they can use the free Wifi. That way, at least they have already installed the app during their stay.

And then it becomes fun! Because you can turn your app into a revenue model! With LeisureKing, we make sure that the tickets of theme parks, museums and activities in your immediate area are visible in the app. Your guests can then buy tickets and book activities through the app. For every ticket or activity you sell, you get a pre-agreed percentage. So that way your app makes money and you can recoup the cost of the app.

Oh yes, also link LeisureKing's free event calendar to your app. Then your guests can easily see what events are taking place in the immediate vicinity of your park or hotel. And you can easily add your own events to the calendar.

So an app can definitely add value, because the most frequently asked question at the reception is often: "What is there to do today?"