Let me sketch it for you; a customer calls asking if there are any bicycles available. You answer that this is the case and the customer closes the call with: "okay, I'll call you back later." Then it remains silent. Since the customer does not leave any details, you do not note anything else. Five weeks later, this customer calls back saying, "I rented bikes from you for next Saturday, can you add 2 more?" You look in the calendar, see nothing, and have already rented all the bikes. The customer gets angry, you get unsure if maybe you overlooked something. Maybe you put it in the calendar on a different date under a different name? No way, the customer is pulling your leg. And it costs you a lot of time and negative energy too! Then you go to your competitor to hire bicycles to help this customer, because maybe this customer is right after all. Do you recognize this?

Bad weather? Customer doesn't show up? No more loss of revenue with a no show!
Do you hate it so much? Every time a customer makes a telephone reservation and then does not show up on the day itself? When you then inquire about the reason for the no show: "It's raining today so we don't feel like coming, you understand that, right?" No you don't understand that, you are balking! Materials have been booked for this customer, your business is open and you have had to sell "no" to other customers because the material is already booked. Or for example a booking where on the day itself less people come than agreed upon and therefore only want to pay for that number while you did reserve the material.... All common situations that cost money instead of yielding money.

With an online reservation system like LeisureKing, these scenarios are a thing of the past. You have instant access to the reservations and data is put directly into the system, including the mail address. The latter is important because otherwise no confirmations can be sent, and thus no reservations are made. The great thing is that the system automatically sends a simple email with the rental item, times, costs, directions and last but not least: the payment link. Payment is made in advance, so at least you receive your money. What a convenience!

Old habits out the door, time for progress.
Online reservations and mobile payments are going to take off in the coming year. Because consumers are online daily and arrange a wide variety of things through digital means, this is not surprising. What is striking is that only a small percentage in the leisure activity industry is ready for this. According to the platform for the events industry High Profile Events, 62% of outdoor companies and companies that rent activities do not yet offer online reservation and payment options. Many companies stick to old habits because that's just the way it works. And there is no budget for new investments. At least with LeisureKing's free system, that's no longer an excuse!

Introducing!
Do you want to know more about LeisureKing and are you interested in how the system works? Feel free to make an appointment with Ernest van Veldhuizen. Ernest can be reached at ernest@leisureking.eu or by phone at 06 4591 5817. Discover the advantages of LeisureKing for yourself and experience the added value for your organization!

According to the biggest platform for Internet and Web 2.0 Dutchcowboys.nl, the biggest change in 2015 will be in the area of online payment, booking and handling. The leisure market is going to change in the foreseeable future, and the question is, are you ready for it yet? Can your customer already book, pay, reserve online? Is inventory automatically updated? Are you already automatically sending out surveys and are customer reviews also automatically on the site? Can you control all things remotely? By integrating LeisureKing, all this is at your fingertips and your organization, large or small, is ready for Web 2.0.

Online booking and payment | Increase in IDEAL payments
Question of conscience: if you are going to book a vacation, do you do it online? If you want to book a ticket for a show, do you do so online? If you buy a new TV, do you buy it online? Do you also answer yes to these questions? We at LeisureKing also come to the conclusion that we find it quite normal to buy tickets online. In that light, it's crazy that many outdoor and activity rental companies don't offer this yet, isn't it?

The modern consumer wants to book and pay online. The trend in the booking world is that over 35% already book and pay online (2013). There is also an increase in terms of paying via IDeal. In 2014, the number of payments increased by 25% compared to 2013. This is only likely to increase in the coming year. However, only 8% of activities in the Netherlands can be booked online.... Great time to jump on this and integrate LeisureKing into your operations before the competition does!

What does a good reservation and inventory system consist of?
An efficient system is linked to your website. At each activity there is a button: book this activity here. Behind this is not only a NAW field (where the customer can enter his data), but also a field where the customer can book and pay directly. Then the customer receives a confirmation email with the agreed details. The biggest challenge is in the duration of an activity and whether it can be booked multiple times in one day. Once this is determined, you can then place the materials, activities or packages online in an inventory system. Then you can ensure that the customer can book online and pay right away. The advantage of this is that the customer will show up even if it rains, for example! With LeisureKing your organization is up-to-date and soon, as DutchCowboys predicts, customers will also be able to book and pay online with you.

Meet LeisureKing at the fair and watch the demo!

On February 12, 2015, LeisureKing will be at the fair: EvenementContact in Zaandam. You are welcome to meet LeisureKing and see a demonstration of the system. We look forward to seeing you on the 12th to see if LeisureKing can make a difference in your organization!

The difference between an old-fashioned way of working whereby customers cannot book or pay online and a company that is ready for the modern day consumer. A company that meets the customer's demands and that can provide services fast, simple and focused. LeisureKing: Booked, Paid, Done!

The big advantage is that digitising your booking and inventory system saves you a lot of time. Time you can invest in developing new activities and events. In short, the things you are good at! This way you are a digital step ahead of the competition! Another advantage: because your customers book and pay in advance, there is a much better chance that they will actually show up, so you realise more revenue.

LeisureKing provides insight. For example: you have multiple locations but you cannot see your entire inventory in one view. Or you would like to know the revenue per location. Or you would like to see which activities are the real bestsellers. LeisureKing provides an online overview of bookings, available equipment and payments received. By using LeisureKing you will generate more revenue and save on personnel costs at the same time. An efficient and effective system for everybody who operates in the greatest industry in the world: the leisure industry!

By entering your inventory, equipment and activities it is a piece of cake to keep track of your bookings, payments and revenue or to send automatic confirmations, print invoices and look at customer surveys. In short, LeisureKing makes your business efficient.

LeisureKing is the fastest growing booking and inventory system, suitable for entrepreneurs who are involved in leisure activities. LeisureKing is particularly suitable for small to medium businesses! If you have ever considered digitising your current way of working, now is the time to take that step. Are you ready for an online system that gives direct insight into tomorrow's revenue? Take that step with LeisureKing, make an appointment and gain time!

The difference between an old-fashioned business where customers cannot make reservations and payments online or a business that is ready for the modern consumer. An organization that meets customer demand and can serve them quickly, easily and purposefully. LeisureKing: Booked, Paid, Settled!

Big advantage is that automating your reservation and inventory system saves you considerable time, time that you can reinvest in coming up with new activities and events. In short, what you do best! In this way, you will be one (digital) step ahead of the competition! Another nice bonus: because the customer reserves and pays in advance, there is a much greater chance that the customer will actually show up, so you realize a better turnover.

With LeisureKing you get insight. For example: you have several branches but the inventory is not visible at a glance? You want to know what sales are actually generated per branch? You want to see which activities are the real runners? LeisureKing provides online insight into which reservations are available, which materials are available and whether payments have been received. By using LeisureKing you generate more revenue and also save on personnel costs. An efficient effective system for everyone in the most beautiful industry in the world: the leisure industry!

By entering your inventory, materials and activities, it is then a piece of cake to keep track of bookings, payments and turnover figures. But also send automatic confirmations, print out invoices and view customer surveys. In short, LeisureKing ensures efficiency in your operations!

LeisureKing is the fastest growing reservation and inventory system, suitable for businesses engaged in leisure activities. LeisureKing works just right for small and medium-sized businesses! If you have already thought about digitizing your current way of working, now is the time to take the plunge. Are you also ready for an online system where you can instantly see what you will convert tomorrow? Take the step with LeisureKing, make an appointment and save time!