Things are about to change within the Leisure Market....
Posted on Monday, January 26, 2015According to the largest platform for Internet and Web 2.0 Dutchcowboys.com, the biggest change in 2015 will be in the area of online payment, reservation and handling. The leisure market is going to change in the foreseeable future, and the question is, are you ready for it yet? Can your customer already book, pay, reserve online? Is inventory updated automatically? Are you already automatically sending a survey and are customer reviews also automatically on the site? Can you control all things remotely? By integrating LeisureKing, all this is at your fingertips and your organization, large or small, is ready for Web 2.0.
Online booking and payment | Increase in IDEAL payments
Question of conscience: if you are going to book a vacation, do you do so online? If you want to book a ticket for a show, do you do so online? If you buy a new TV, do you buy it online? Do you also answer yes to these questions? We at LeisureKing also come to the conclusion that we find it quite normal to buy tickets online. In that light, it's crazy that many outdoor and activity rental companies don't offer this yet, isn't it?
The modern consumer is eager to book and pay online. The trend in the booking world is that over 35% already book and pay online (2013). There is also an increase in terms of paying via IDeal. In 2014, the number of payments increased by 25% compared to 2013. This is only likely to increase in the coming year. However, only 8% of the activities in the Netherlands can be booked online.... Great time to jump on this and integrate LeisureKing into your operations before the competition does!
What does a good reservation and inventory system consist of?
An efficient system is linked to your website. At each activity there is a button: book this activity here. Behind this is not only a NAW field (where the customer can enter his data), but also a field where the customer can book and pay directly. Then the customer receives a confirmation email with the agreed details. The biggest challenge is in the duration of an activity and whether it can be booked multiple times in one day. Once this is determined, you can then place the materials, activities or packages online in an inventory system. Then you can ensure that the customer can book online and pay right away. The advantage of this is that the customer will show up even if it rains, for example! With LeisureKing your organization is up-to-date and soon, as DutchCowboys predicts, customers will also be able to book and pay online with you.
Meet LeisureKing at the trade show and watch the demo!
On February 12, 2015, LeisureKing will be at the exhibition: EvenementContact in Zaandam. You are welcome to meet LeisureKing and see a demonstration of the system. We look forward to seeing you on the 12th to see if LeisureKing can make a difference in your organization!